Data We Hold and Why We Hold It
We collect the information you give us when you register — your name, contact details, and the wallet reference you use to move money through bKash, Nagad or Rocket. When you make a deposit or withdrawal, our system logs the transaction type, the amount, and the
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wallet channel used so we can reconcile your account correctly. We also collect device identifiers and session data automatically each time you connect, which helps us detect unusual login attempts and keep your account secure. Beyond that, we use your data to process payouts, respond to
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account queries, and meet any reporting obligations that apply under the laws of the jurisdiction where we operate. We do not sell your personal data to third parties. We share information only where a payment processor — such as the gateway that routes your Nagad or
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Rocket transfer — needs it to complete a transaction, or where we are required to share it by applicable law. Your information is stored on secured servers. Retention periods vary by data type: transaction records are kept longer than session logs, in line with standard financial-service
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practice. Use of this platform and the rights described here depend on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.